24/7 Tech Support
During the day-to-day of a live business environment, the last thing you need to have on your mind is doubts about the reliability and availability of your providers. Your system will notify tech support team by e-mail or by phone.
Our 24/7 customer support gives you a single point of access for any issues relating to our services or our partners services.
For all issues that cannot be resolved through your on-line Control Panel or by using our on-line Help & Information System our highly-trained support personnel are at your disposal via telephone and email.
Any time of day or night, whatever the problem, you will receive an immediate response and access to escalation procedures to the very top of our support pyramid. For most issues, our first-level support line will solve your problem there and then. For more complex issues you will receive regular trouble-ticket updates during the resolution periods outlined in your SLA.
Call 1-316-266-4014 or 24/7techsupport@gotexchange.com
ALL EMERGENCY SITUATIONS ARE GUARANTEED TO BE DEALT WITH IMMEDIATELY RESPONSE.